Contact Us
Become A Resource!
Join us in our efforts to build the capacity of our C2L-PHL providers and employers where every young person has the opportunity to pursue their passions, achieve their goals, and contribute meaningfully in the community.
If you'd like to collaborate with us by contributing your expertise, content or resources to address the needs of youth, providers, or employers, reach out by filling out our Become a Resource form.
Welcome to Our Help Desk!
Welcome to our Help Desk, your-go-to destination for resolving technical difficulties and maximizing your experience with our platform. We understand that technology can sometimes be challenging, and we're here to ensure your journey is as smooth as possible.
How can the Help Desk Assist You?
Whether you are facing issues with downloading resources, viewing content, or simply need guidance on using specific features, our Help Desk is equipped to assist. Here's how you can make the most of the Help Desk:
Search Our Tools and Templates Page: If you are in need of comprehensive tools and guides covering a wide-range of C2L-PHL content. It's a treasure trove of solutions to common issues.
Submit a Ticket: If you can't find the answers you need, don't hesitate to submit a support ticket. Our dedicated team will promptly attend to your inquiry and provide you with personalized assistance. The support ticket can be found below.
Feedback Forms: Share your experiences, ask questions, and have the opportunity to have your ideas put into effect.
Tips for Efficient Support
Provide Details: When submitting a ticket, be as detailed as possible about the issue you are facing. The more information we have, the quicker and more accurately we can assist.
Attach Screenshots: If applicable, attach screenshots to illustrate the problem you are experiencing. This helps our team visualize the issue and provide targeted solutions.
Check for Updates: Ensure that your browser and any relevant software are up to date. Often, updates resolve compatibility issues and enhance performance.
Stay Connected
Check our home page's announcement bar for real-time updates, announcements, and additional tips. We're committed to your success on our platform, and the Help Desk is here to guide you every step of the way.
Thank you for being a valued member of the youth workforce ecosystem. Let's navigate the tech landscape together!